Emergency · 24/7, Monday to Saturday
Plumbing emergency
in Toulouse.
Water leak, water damage, blocked drain, water heater down. We shut it off, locate it and repair it. Free call-out and assessment, emergencies included.
- Free professional assessment
- Free call-out
- Fast and effective
- Over 7 years of expertise
Do this right now
Three things
before he arrives.
Every minute counts: these three reflexes are the difference between a puddle and a ceiling that needs replacing.
- 1
Shut off the water
Main stopcock: under the sink, in the toilet, in the service cupboard or at the meter. Close it fully. If you cannot find it, call and we will talk you through it.
- 2
Cut the power if needed
If water is reaching a socket, a light fitting or the fuse box, switch off the main breaker before touching anything.
- 3
Call Brahim
Describe what you can see and where it is coming from. He tells you what to do meanwhile and sets off. The assessment stays free.
→ What we treat as urgent
If it is on this list,
it will not wait until tomorrow.
Water leak
Under a sink, inside a wall, in the ceiling, on a riser. Shut-off, location, repair.
Water damage
At your place or the neighbour's. Source identified, repaired, and a clear report for the insurer.
Blocked drain
Toilets, sink or shower backing up. Cleared, then the cause dealt with — not just the symptom.
Water heater failure
No hot water, a leaking safety group, a pierced tank. Fast repair or replacement.
Burst pipe
Frost, corrosion, impact. Immediate make-safe, then replacement of the affected section.
Drain smells
Dried-out trap, blocked soil vent, badly graded waste. We trace it back to the cause.
→ Why call Renauva
You speak
directly to the craftsman.
No switchboard, no being passed to a stranger who charges for the call-out before even looking. You call, Brahim answers, and Brahim is the one who comes.
- Free call-out and assessment, emergencies included
- Price agreed before the work, not after
- Over 7 years of expertise across Toulouse
- Advice on the phone immediately, before he even arrives
→ Client reviews
They called
in an emergency.
Fuite d'eau découverte le dimanche matin. J'ai appelé Brahim en panique, il est arrivé en moins d'une heure. Diagnostic ultra rapide, devis clair, réparation faite sur-le-champ. Professionnel, efficace et sympathique. Je recommande sans hésiter !
Mon chauffe-eau a lâché au pire moment, en plein hiver. Brahim a eu un créneau dès le lendemain, remplacement effectué proprement et rapidement. Tarif très honnête comparé aux autres devis. Vraiment satisfaite. Merci !
Débouchage de colonne en urgence. Brahim est intervenu en moins de deux heures, travail impeccable, chantier laissé propre. Ponctuel, professionnel et très sympathique. C'est bon de trouver un artisan aussi sérieux. Je le recommande !
Emergencies — frequently asked questions
What you need to know
when water is running.
Do you really come out at night?
Renauva is reachable 24/7 Monday to Saturday. Depending on the time and the area, Brahim tells you straight away whether he can come immediately or first thing the next morning — and he talks you through it on the phone in the meantime.
Is the emergency call-out charged?
No. The call-out and the assessment stay free, emergencies included. You only pay for the repair, after a quoted price.
What should I do before you arrive?
Shut off the main water valve, cut the power if water is reaching a socket or the fuse box, mop up and move anything that water could damage. Then call: Brahim tells you what to do while he is on his way.
I cannot find my stopcock. What now?
Call anyway. It is usually under the sink, in the toilet, in a service cupboard or at the meter at the foot of the building. Brahim talks you through finding it on the phone.
It is water damage. Should I tell my insurer?
Yes, declare it within five working days. Brahim gives you an invoice and a clear description of where the leak came from: exactly what your insurer will ask for.
A water problem never
sorts itself out.
Free assessment, free call-out, a clear quote. There is no risk in picking up the phone.